Brinks Home Security
Reviews and Complaints
Brinks Home Security Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brinks Home Security has 1.4 star rating based on 350 customer reviews. Consumers are mostly dissatisfied.
23% of users would likely recommend Brinks Home Security to a friend or colleague.
- Rating Distribution
Pros: No pros, Cancellation policy stinks, All negative.
Cons: Poor customer service, Customer service & billing, Customer service sucked.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brinks Home Security has 1.4 star rating based on 350 customer reviews. Consumers are mostly dissatisfied.
23% of users would likely recommend Brinks Home Security to a friend or colleague.
- Rating Distribution
Pros: No pros, Cancellation policy stinks, All negative.
Cons: Poor customer service, Customer service & billing, Customer service sucked.38% of users think that Brinks Home Security should improve its Customer Service.
75% of users say that they won't use Brinks Home Security in the future for similar services or products.Recent recommendations regarding this business are as follows: "Beware.", "Would made them aware of no response in person from Brinks", "Aboid", "Avoid at all costs, if you already have the service RECORD your calls.", "Use ADT".
Most users ask Brinks Home Security for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
User's recommendation: Aboid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRUN FROM BRINKS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo security showing on phone or panel Nothing on camera of any type of activity of any kind.
- No regard for client
Preferred solution: Cancel contract as I have auto pay and Brinks is getting $72.72 a month and the service only worked for 2 months!
User's recommendation: Use ADT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHORRIBLY BAD SERVICE
- Customer service it is all horrible
- Cheap service
- Equipment
Preferred solution: Full refund
User's recommendation: STAY FAR AWAY FROM BRINKS!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
- No pros
- Absolutely no good
Preferred solution: I want their system out of my house and the contract annulled
User's recommendation: Don't get Brinks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellations
- Just cons
- Cancellation policy
Preferred solution: Leaving this so called contract without any mayor fees like $1500
User's recommendation: Run away
The product functionality is not as advertised. I have several product malfunctions causing false alarm charges that I cannot afford.
- Panel is ok
- Product provided are not of good quality
Preferred solution: Full refund
User's recommendation: Do research any company for legitimacy before acquiring.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Canastota, New YorkRobbery by thief disabling security
User's recommendation: Police need proof or they cannot help you. YouTube shows them how to disable cameras
Worst Customer Service
User's recommendation: Don't use Brinks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible company
- Terrible customer service
Preferred solution: Apology
User's recommendation: Avoid Brinks and find another security company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had Brinks Security System Installed over a year ago nothing but problems!
Preferred solution: A FULL REFUND SINCE I HAD THERE NO WORKING LOUSEY SERVICE! AND A COPY OF A CANCELLED CONTRACT! AND THEM TO PAY FOR FIXING MY ELECTRICAL ISSUES THIS IDIOT HAS CAUSED TO MY HOME! DUE TO HIS NEGLECT AND NON CONCEREN!
User's recommendation: DO NOT DO BUSINEESS WITH THIS BUSINESS! THERE THIEVES!
7 years later and IN COLLECTION WITH A SCAM ATTORNEY
User's recommendation: ABSOLUTELY NOT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA total scam
- Scam
Preferred solution: Price reduction
User's recommendation: Stay far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerROTTEN SERVICE, OVERCHARGING
- Very poor customer service
Preferred solution: DEPENDABLE SERVICE, CREDIT FOR WHAT I HAVEN'T RECEIVED (SERVICE).
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware of contracts that they don’t tell you about!
- Equipment not reliable
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Stay away from this company!!!
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I just called Brinks and they are the WORST customer service EVER. They are rude, no knowledge of absolutely anything.